SHRM

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Recently, I had the pleasure of working with a jobseeker on her resume and some interview tips. She’s about 60 years old – but she’s sharp as a tack. She’s up on her social media networks, loves to use paypal (so do I by the way) and understands technology very well. She has an IPhone, IPad and a Kindle Fire. It was a pleasure to work with her because she is a lot more current and savvy than many who are 20 years her junior.

It’s a shame really, how fast you can get outdated. Everyone talks about 40 being the new 30, and 30 being the new 20. Everyone wants to be young and live life screaming “YOLO” – You Only Live Once. I guess YOLO equals wild and careless behavior but you have to take care of business too.

Age discrimination is real and it’s just as ugly as any other form of discrimination. Just because someone has silver hair doesn’t mean that they can’t contribute. Working with that client got me to thinking, how many employers are missing out on good people because of age discrimination? The older generation could be a robust workforce for the right company. Many are simply trying to work and contribute without all the games and office politics. It’s a fact older workers are more loyal than younger workers.

I love James Bond movies – In 2012’s “Skyfall” there’s a great scene where Bond meets his new Quartermaster or “Q” who is younger. They have an exchange that conceptualizes Reverse Mentoring very well, Bond makes a quip about Q’s age, to which Q says, “Age is no guarantee of efficiency” and Bond retorts “And youth is no guarantee of innovation.” BRILLIANT. Both are right, and both agree to learn from one another.

Maybe  recruiters and hiring authorities should stop discriminating based on age (and other non-essential qualities) and make sure the candidate meets all the qualifications needed to perform the essential job duties. I’ve said it once, and I’ll say it again, Nepotism and Favoritism is destroying the workforce. Passing out jobs based on friendships and relationships – without being genuinely qualified is far more costly than hiring someone a little older.

Age doesn’t matter – some of the youngest clients I have had are some of the most entitled – they feel that they are owed an opportunity. And some of the older clients just want a chance to show that they still got it. They want to come to work on time, they have had their children and raised their families,  gone on big vacations, and sown their wild oats, now they just want to work quietly and take care of themselves – they don’t play games they understand YOLO and they just want to finish up with respect.

It’s also a great opportunity to explore reverse mentoring, where the younger folks can teach and educate the older folks on something and the older workers can show the younger generation a thing or two. It can work if there’s no judgment involved.

Uhm, so if you missed the point of this article – older workers are better than the younger workers that you covet.

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Okshrm

Well it’s on, folks. April 7th in Baton Rouge, LA, the 2013 SHRM Conference season officially kicked off. I couldn’t make it but it looked swell.  Watching the pictures and tweets from the conference got me excited for my 2013 conference debut which is May 8th – 10TH in Norman, OK. It’s the Oklahoma State HR Conference and I am honored to be invited. I won’t belabor and bore you with a bunch of chatter about this and that, I’ll cut to the chase.  I am not excited to go just to be going – I’ve gotten a few invites to conferences and they are all flattering and special, however I like to have a purpose.

That’s right, I party with a purpose. Here’s why I’m excited to go and participate in OKHR #okhr in May.

  1. I want to meet Bryan Wempen – Bryan is the co-founder and co-host of Drive Thru HR, the #1 HR blog talk radio program.  Bryan and William have had me as a guest several times and even a co-host, so I want to meet Bryan – I’ve already met William. Bryan is also part of Social Media team and the OKHR conference.
  2. I want to meet Cat Carlos – Cat put this social media team together and I want to hit a home run for her because I understand how important it is to have a social presence during the State Conferences…TN, I’m looking at you.
  3. I’ve never been to Oklahoma before and I’d like to meet and interact with some of the attendees and talk HR with them.
  4. I am going to enjoying hanging out with the rest of the Social Media team, connecting with them, and getting to know them better.

I intend to check out some sessions being presented by people that I may not know too well, because it’s all about learning new things. I will also make time to meet Jessica Miller Merrell, she’s kinduva big deal.

Will there be pictures? Will there be socializing? Will there be networking? And will there be other shenanigans, who knows – could be or could be not. I’m not coming to party, I’m coming to learn, contribute, and I’m coming to help change any incorrect perceptions of SHRM conferences. It’s a lot of work, it’s a sacrifice but it’s rewarding.

I hope to see you there. (May 8th-10 th Norman, OK – Oklahoma State Conference -#okhr)

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We all know that diversity helps make everything better. Throughout business, as it’s evolved and included different perspectives, cultures, sexes, races, experiences the results have always been improvement. Yet there is still a void of Diversity in this country. People are still wondering, why should I invest in Diversity?

When Men Ruled

Once upon a time in this country MEN designed products for babies, although they didn’t provide care of babies because that was woman’s work. Did you know the disposable diaper was development because a man, probably like the one on MADMEN, came home from work and asked his wife how can they improve the diaper, see they used to be made out of cloth and you had to wash them, anyway this guy’s wife said something like, I wish I could throw them away. Boom!

Well, you might say “that was the old days” and “men don’t think that way now” right? Well excuse me but recently didn’t a man get on the news and say that it was virtually impossible for a woman to get pregnant as a result rape? Hmpf, here’s my point, it’s not been that long ago and unfortunately in this country – in this American work force – in our institutions of education – there are  people making statements and decisions without the benefits of diversity. No consideration to other perspectives – cultures – races – and sexes.

More Flavors

When was the last time you were in a grocery store?  If you haven’t been in a while I suggest you go shopping and notice all the products on display. We have more flavors and varieties to choose from. Just about every product has a new flavor or flavor combination; milk, chips, ice cream, sauces, soda, beers, cereal, rice, pasta, and peanut butter. There’s something for everyone.  Marketers and Advertisers understand that the world is not just plain vanilla any longer. People want foods and beverages that reflect their expanding taste buds and diverse cultures.

One of my dearest friends, Chiem, she’s Asian. She’s taught me a lot about Asian culture, from the clothes, to the food, music and family rituals. Now I am not as ignorant when I’m around others with an Asian background and they seem to appreciate that I have a familiarity with their culture. That’s diversity in action.

Today Diversity is Mostly B.S.

Wait, let me explain, I need to take you back to the early 1990’s; I was born and raised in Memphis, TN a majority black city and sadly majority poor city. The birthplace of Elvis Presley and the death place of Dr. Martin Luther King Jr. I went to undergrad school in Davenport, IA, a nice mostly majority white populated city.

A lot of my time in Iowa was spent trying to explain and educate the masses on the importance of Diversity and Inclusion. When you are minority is a space of majorities, you are always under a microscope. Anything you say or do is taken as an indication of the group you represent.

While in Iowa, I met and befriended some really great people who I am proud to say I am still friends with to this day- they happen to be white people. There were also many good administrators, faculty members, and teachers, who understood the importance of diversity and tried to help spread the word as much as possible.

Most of the time we had to justify and explain why it was important to invest funds in a Black Student Union, why it was important to try to hire black faculty and staff, and why it was important to invest minority scholarships. And for years this went on and it’s still going on. Unfortunately, you either get it or you don’t – it’s just that simple.

America Still Has Work To Do

Fast forward to today and there is still work to be done. Some feel that there is not an issue with Diversity in America because we have a black man in the Oval Office however, have you seen and read the things that prominent people have said about him and his wife in the news media? He’s been called a “boy” and “dick” and his wife has been respected too. And while the President is a black man, the election process is a prime example of racial tensions that still exist in this country – for instance, some people are convinced he is a Muslim. Make no mistake there are people in the country that have a hard time with the fact that a black man is the Commander in Chief.

There are still companies and institutions with little to no minority representation. Even though we know diversity and variety makes for a more robust life and more exciting workplace – we are still a predominately plain vanilla culture.

Let’s talk about Title VII and Civil Rights Act of 1964

In my line of work (human resources) the Civil Rights Act of 1964 and Title VII are the cornerstones of compliance. In a nutshell, it prohibits discrimination based on protected class status – race – sex- age. All too often I see instances where a company, manager, director or leader gets themselves and their organization in a bunch of trouble because they try to manipulate and abuse the law, instead of uphold it. Both sexual harassment and racial discrimination claims are up according to the EEOC.

Lately the Civil Rights laws have changed to include sexual orientation and preference, the LGBT community. That’s cool but I wonder if people really understand the origin of Civil Rights – it is about more than sexual freedom.

The American Negro (black) was the first real model for Civil Rights in this country. Civil rights and liberties are what black people hung for, got shot for, got beat for, got imprisoned for, lost their families for, deemed as less than a human for…it was all for civil rights; the right to be treated like a human. All we wanted was to be included, accepted, and appreciated.

Civil Rights laws were created to implement and protect diversity in American.

Today claims of racial discrimination are tagged as “playing the race card.”  Which implies that race is not the issue but is being used as a pawn to evoke feelings of disparate impact or treatment. Blame O.J. Simpson for that.

Diversity in Business

I have a Master’s in Labor and Human Resources from The Ohio State University. I’ve learned a lot about the history of labor in America and I work with a lot of HR professionals and professional associations on workforce data. I do a lot of research on various facts of the job market and sometimes we have to really focus on issues of diversity. Just as in the example about diapers at the beginning of this article, it’s my job to make sure hiring managers and authorities understand the importance of implementing diversity into their work organizations.

I have to remind people that there is still work to be done, but it’s going to take significant investment- if you are serious about it. Things are definitely better now than they were 30 or 40 years ago. But statistically blacks and Hispanics still lag all the categories that matter. For instance:

  • There’s only 1 American black billionaire – Oprah!
  • How many black and Hispanic CEO’s can you name?
  • What’s the unemployment rate for blacks and Hispanics versus all other groups?
  • What’s the average salary of blacks and Hispanics versus whites?
  • Who gets the highest interest rates on loans (on average) blacks, Hispanics or whites?
  • What’s the % of blacks and Hispanics in prison versus whites?

The numbers don’t look encouraging. Let’s hit closer to home – think about your office – how many blacks or Hispanics do you have working there? Now what’s their average salary in comparison to the whites in your organization? How about the titles, how many blacks or Hispanics in your company hold prestigious titles – supervisors don’t count – babysitters supervise!

Affirmative Action and Diversity

Yes, I am challenging you because most of you will fail! You need to look at Diversity seriously. Are you making a genuine investment in diversity in your organization and institutions? Are you recruiting for diversity? Are you spending money to attract the best talent to your company and workplace? Are you identifying minorities internally for succession planning? Are you developing and training those valued assets for future opportunities?

Some people say there is no need for Affirmative Action in America, but as an HR professional, I can tell you, that’s a lie. If left without checks and balances, we all tend to pick and choose the people we can relate to the most. If you were to walk into a room with 5 different groups of people, you would gravitate to the group that MOSTLY looks like you. These are the same groups we offer opportunities to.

In HR, we have the Society of Human Resource Management professional association or SHRM. And every year there is the conference season that usually kicks off in the spring and goes all the way until November. And I see a lot of my colleagues attending these conferences and sharing ideas and thoughts –BUT, there is also a Diversity and Inclusion Conference held annually, and I hear just about NO ONE talking about it. It’s interesting, HR pros who love conferences and suppose to champion the diversity cause but when the Diversity Conference comes up, we’re quiet as church mice – myself included – I have to be a better example…I have to invest more.

It’s time to stop talking about diversity and get serious about it.

When I hear Diversity I think it’s all B.S. – its lip service – it’s rhetoric and political correctness – it sounds good and it makes people feel good but there is no action.

We use the word “fit” as a way to justify how we close ourselves to other cultures and differences; they don’t “fit” our brand or “I don’t think it would be a good fit.”

In HR, we tell our workers to get out of their comfort zones and try new things yet we don’t hire or recruit out of our comfort zones – we hire who we are comfortable with and who “fits”.

Diversity Is Irrelevant Until…

When will Diversity be relevant? When there’s an investment made in it – when you put your money where your mouth is – when you put resources behind Diversity then it’ll be  valued and respected , other than that – it’s just noise –plain vanilla noise at that.

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Tell me this hasn’t happened to you before, you’re out with friends and new acquaintances and everything is going great, then of course the conversation veers into work or the office dealings. Someone tells a great story about an inappropriate relationship, a rigged promotion and all of a sudden your HR brain kicks in. Here’s an unofficial stat (F.M.A. (from my a**)) – there are over 1.2 million HR blog posts that are inspired by a social experience or interaction.

So you ask probing questions; try to explain why the company took action or educate them on what actions should have been taken. Then you realize you’re doing it again. That HR hat has popped on and now you are in full on geek HR mode.

I have this one friend, I love her dearly, she tells me “Chris, I love talking to you but I hate when you put that effing HR hat on!!

Oh I’m the only one right!? No we are a bunch of geeks – a motley crew if there ever was one.

My friends are reluctant to talk to me about work related things (they only want HR when they need HR) because they say that human resources are focused on all the wrong things and they take the fun out of everything. They are right you know. We do focus on the wrong things. We are so focused ourselves and our workload that we rarely take time to focus on those that need us the most – the people.

That’s not totally our fault though – see we are trained and educated to protect the company against liability at all costs. We are tasked with forecasting problems, developing strategies to fix problems often times before they happen. We’re forced to cleanup messes, and fix things as if we’re Olivia Pope – you know the character on ABC’s “Scandal”, she’s a professional fixer. She can spin anything!  We do all this under the umbrellas of compliance and corporate policy.

Don’t get me wrong people need structure. Have you heard of some of the foolishness that some people try to get away with? It’s incredible. You name it, its happening; sex, drugs, and videotape – sure! And that’s not all.

The news is the worst! I mean you can’t turn on the tube or the net without seeing something crazy at work; a CEO accused of misconduct, employee theft, violence in the workplace, or my current favorite revoking ROWE (work from home…okay technically it means Results Oriented Work Environment) benefits.

We’re so used to fixing stuff and applying HR principles that we can’t always control it. Sometimes we even miss it. So when we’re sittin’ around shootin’ the breeze it just happens – work creeps in and that HR hat slide on. Just sitting there – hanging out and checking the scene.

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Rio Carnival of HR

I’m happy to welcome the month of  March each year! Not because of Spring, although I am rather tired of Winter, but because March marks the anniversary of my blog “CostofWork.” It’s not been around very long, since 2011, but in blog years that’s like 10 years in the game! This blog has afforded me some wonderful opportunities –so much that I thought it was time to give back to the same HR community that’s been so great to me.

The Carnival of HR is an awesome way for human resource and business minded professionals to get involved and connected with each other. I appreciate Shauna Moerke for allowing me to host this special “mini” Carnival of HR. I am also impressed at the response from the community – some people I know and some I am getting to know. I encourage you to connect to these people and their blogs as well.

So without further delay, It’s my honor and privilege to be the Ring Master and host, for the 1st time on CostofWork – the Carnival of HR!

Blogging Anniversaries and Personal Reflections

These authors, bloggers and business professionals are sharing their stories and experiences of social media and networking.

Jesse Lyn Stoner – “Celebrating the 2nd Anniversary of My Blog” on the Jesse Lyn Stoner Blog

Linda Fisher Thorton –“150th Blog: Learning Out Loud” on Leading in Context

Karin Hurt – “One Month and Growing: Refections and Call for Feedback” on LetsGrowLeaders

Naomi Bloom – “InFullBloom’s 3rd Birthday – Here’s Where It All Started” on In Full Bloom

Ben Eubanks – “Human Resources Blogs (Why We Do It)” on UpstartHR

Prasad Kurian –“Of Ghosts, Blogs and Undigested Karma” on Simplicity @ the other side of Complexity

Christopher Demers - “Thank You” on ChristopherinHR

 

These HR and business pros  are offering advice, tips and nuggets of wisdom as it relates to personal branding, social media, office management and engagement.

Awesome article with infographic from Kyle Owens of Jobscience – “The Rise of Social Decision-Making in Global Human Resources”

Jay Kuhns – “I’m in HR and I’m too busy for Social Media” on PerformanceICreate

Steve Browne – “Is Your HR is Like Gas Prices??” on EverydayPeople

Lexie Forman-Ortiz – “10 Dr. Seuss Quotes That’ll Help Your Job Search” on SmartRecruiters

John Hunter – “Your Online Presence: Web Anonymity Can Sink Your Job Search” on Curious Cat – Management Improvement Blog

Justin Harris – “The Purpose of Purpose” on ruHRelevant

Julie Winkle Giulioni – “Evaluating Social Media: Metrics that Matter” on the Julie Winkle Giulioni blogsite

Sarah “Buzz” Williams – “Social Media Blasters” on TheBuzzOnHR

Sharon Sperry - “Four Ways to Turn Your Employees into Brand Ambassadors”  on Kapta Systems: Employee Performance Management Blog, Research and Analysis

I want to highlight these 2 blog post because they were created especially for this “Mini” Carnival of HR

My friend Mr. Dave Ryan –  “Social Media, Blogging and Me”  on The HR Official

And Mrs. Janine Truitt – “My Signal In The Noise” on The Aristocracy of HR”

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